FAQ

How Long Will Delivery Take?

Delivery usually takes 5-7 business days (Excluding Bank Holidays and Weekends). If your order takes longer, get in touch on our contact page.

How Do I Wash My Clothes?

  • Wash inside out
  • Wash on low at 30–40 °C
  • Do not tumble dry
  • Do not dry-clean
  • Iron inside out on low, avoiding the illustrated area
  • Wash with similar colours

Return and Exchange Policies

If you need any of these services, you’ll find the relevant links at the bottom of the page. Alternatively, feel free to reach out via our contact page, and we’ll do our utmost to respond within 3-5 working days.

What to Do If You Haven’t Received Your Order

Please get in touch via the contact page, and we will do our best to get back to you within 3-5 working days.

Have questions, feedback, or require help? We'd love to hear from you! Reach out to us through the email below:

Contact Information

  • Email: primalgarms@gmail.com
Feel free to drop us an email, and we will get back to you as soon as possible. We're here to assist you with any inquiries or assistance you might need. Thank you for choosing Primal Garms.